Trusted Insurance Companies Serving New Jersey
At BIS Improved Insurance Agency, we carefully select the insurance companies we represent based on their financial strength, quality coverage, competitive pricing, and commitment to customer service. As an independent insurance agency serving Morris County New Jersey, we work with a range of respected insurance carriers so we can compare options and find dependable protection for your home, auto, business, and more.
Explore the trusted insurance companies we work with throughout Morris County, North Jersey, Denville, Rockaway, Parsippany, Roxbury and various others across New Jersey.
Insurance Claims & Customer Service Contacts
If you need assistance when BIS Improved Insurance Agency is closed, contact your insurance company using the numbers below. Have your policy number handy.
Customer service hours vary. A 24/7 claims line may not be able to handle billing questions or policy changes.
Allstate800-255-7828 — auto and property claims 800-726-6033 (www.allstate.com)
American Strategic Insurance (ASI / Progressive Home)866-274-5677 — main contact (www.progressive.com)
The Andover Companies Report through my Andover or your agent. For assistance: 800-225-0770 (www.andovercompanies.com)
Berkshire Hathaway GUARD 888-639-2567 (www.guard.com)
Harleysville / Nationwide 800-892-8877 — available anytime General: 800-338-8301. Personal service center: 888-772-6837. Commercial service center: 866-825-7248. (www.nationwide.com)
The Hartford — Flood 800-787-5677 — 24/7 800-296-7542 — weekdays (www.thehartford.com)
Liberty Mutual/ Safeco — Personal Insurance 866-472-3326 (www.libertymutual.com)
Liberty Mutual — Business Insurance Small business: 844-325-2467, 24/7. Midsize/large business: 800-362-0000.Small business: 877-688-8254, Monday–Friday, 8 a.m.–8 p.m. ET. (www.libertymutual.com)
Merchants Insurance Group 800-952-5246. Auto glass: 877-446-0431.General: 800-462-1077. Billing: 800-462-8182. (www.merchantsgroup.com)
Mercury Insurance Group 800-503-3724 — 24/7 claims reporting 800-503-3724 — billing assistance Monday–Saturday, 8 a.m.–midnight ET. (www.mercuryinsurance.com)
Nationwide 800-421-3535 — available anytime Personal: 877-669-6877. Commercial: 888-508-8622, Monday–Friday, 8 a.m.–8 p.m. ET. (www.nationwide.com)
Plymouth Rock — Auto Through an Independent Agent 833-511-7625. Auto glass: 844-346-1226 (www.plymouthrock.com)
Penn National Insurance Property/auto: 800-766-2245. Workplace injuries: 800-374-4990.
800-766-2245 — select the billing option for payment assistance. (prod.pennnationalinsurance.com)
Harford Mutual Insurance Group 800-638-3669, press 1 — new claims, 24/7 800-638-3669 (www.harfordmutual.com)
The Hartford — Business Insurance 800-327-3636 — commercial property and workers’ compensation, 24/7 866-467-8730, Monday–Friday, 8 a.m.–8 p.m. ET. (www.thehartford.com)
The Hartford — Personal Home Insurance, Non-AARP 800-243-5860 — home claims, 24/7Home: 800-624-5578. Non-AARP auto service: 877-896-9320. Monday–Friday, 8 a.m.–9 p.m.; Saturday, 8 a.m.–6 p.m. ET. (www.thehartford.com)
Travelers — Personal Insurance 800-252-4633 — claims reporting, 24/7 888-564-5043 — billing and policy service, 24/7. (www.travelers.com)
Travelers — Business Insurance 800-238-6225 — claims reporting, 24/7Billing: 800-252-2268, Monday–Friday, 8 a.m.–8 p.m. ET; phone payments available 24/7. Contact BIS for policy changes. (www.travelers.com)
Utica National Insurance Group 800-216-1420 — claims assistance; claim filing available 24/7/365 800-598-8422, Monday–Friday, 8 a.m.–6 p.m. Eastern. (www.uticanational.com)
If your policy documents show a different number, use the number on your policy. Some programs have dedicated claims and service teams.
For an immediate emergency, call 911. Once everyone is safe, contact your carrier to report the loss and notify BIS so we can help with follow-up questions.
Contact information checked September 25, 2026. Numbers and hours may change.